EZINE:
In this week's Computer Weekly, after 10 Downing Street was hit by a spyware attack, fears about targeted mobile phone hacks are increasing. Our salary survey highlights the diversity challenge in IT, with men's support for women in IT declining. And we look at how datacentre heat reuse can help reduce carbon emissions. Read the issue now.
CASE STUDY:
This exclusive case study discusses how a global recruitment firm was able to use a VPN solution to provide branch offices and mobile workers with reliable and high-performing network resources, allowing them to stay connected, productive, and efficient.
ANALYST REPORT:
Digital communications technology is the foundation for any digital transformation strategy. However, unfortunately, there is a significant gap between the ideal of high-functioning digital communications and the actual performance of many companies today. Download this IDC report to learn more.
EGUIDE:
If businesses are to implement a VoIP, then they must consider how it fits into a larger communications framework. If they can do this successfully, then they’ll be able to reap the benefits of VoIP. Read our expert guide to learn what VoIP is, how it works and key features enterprises should consider when choosing a VoIP solution.
WHITE PAPER:
This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
EGUIDE:
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
EGUIDE:
Enterprises are finding that traditional unified communications (UC) strategy is shifting for reasons more complex than UC vendor product releases and interoperability issues. In this e-guide, two experts talk about investing in UC and how it can benefit your organization.
