EZINE:
In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.
WHITE PAPER:
Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
EZINE:
This month's MicroScope ezine looks at the issues around device as a service (DaaS), the outlook from HP and a report from the UK CompTIA conference.
RESOURCE:
Access this resource to learn about the three ways flash provides value and a strong ROI. Read on to find out why additional virtualization features prove that flash is a smart investment.
WHITE PAPER:
A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
CASE STUDY:
FSA was coming out of a contract with their communications provider. They had an increasing need to accommodate remote users and wanted to consider Cloud Services, Networks and Data Centers, user devices and the replacement of their existing video conferencing. Download this case study to see why they decided to implement ANTENNA.
EGUIDE:
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
EGUIDE:
While desktop virtualisation is nothing new, the coronavirus pandemic has demonstrated the value of providing employees with seamless remote access. In this e-guide we look at the suitability of streaming applications via virtual desktop infrastructure to support employees working from anywhere.