WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
EZINE:
In this week's Computer Weekly, we talk to snack giant Mondelez, the owner of Cadbury, about how AI and data are transforming its business. SAP is increasing support costs for the first time in years – we assess the impact on customers. And a Ukrainian tech CEO tells us how his company kept going despite the Russian invasion. Read the issue now.
ANALYST REPORT:
The dread of any IT manager is in making a significant purchase of hardware or software to then find that they are 'locked in' to one supplier. But analyst Clive Longbottom asks, is this still the case?
EZINE:
In this week's Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer's guide, on server operating systems, looks at Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping to motivate staff. Read the issue now.
EGUIDE:
Blockchain deployments are rapidly becoming mainstream. Nearly 40% of respondents' companies are deploying blockchain technology, rising to 57% amongst companies with over 20,000 employees. In part, this is due to increased awareness and understanding of what blockchain entails, particularly at Founder/CEO level.
ESSENTIAL GUIDE:
This article in our Royal Holloway Security Series examines the more significant risks involved when an enterprise uses line-of-business applications hosted in the cloud.
EZINE:
In this week's Computer Weekly, there's a hidden environmental cost to the vast volumes of data being generated – we examine what can be done to address it. We talk to the CISO of consumer reviews site Trustpilot, about building trust in IT security. And we look at what IT leaders can do if they inherit a toxic team environment. Read the issue now.
EZINE:
In this week's Computer Weekly, 15 years since we first revealed the plight of subpostmasters, and four years since their High Court victory, the UK public and government are getting behind the victims, thanks to a TV dramatisation of the scandal. We look at plans to quash convictions and analyse Fujitsu’s role in the scandal. Read the issue now.
EGUIDE:
In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
EZINE:
In this month's CW EMEA, we look at how schools in Germany have stopped using Microsoft Office 365 over lack of clarity over how data is collected, shared and used. We also delve into how former UK spy boss Richard Dearlove leaked names of MI6 secret agent recruiters in China to back an aggressive right-wing US campaign against tech company Huawei.
