WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
EGUIDE:
This e-guide highlights the top 5 trends in enterprise IP telephony and how you can improve collaboration and reduce costs. Uncover what you can expect for the future of IP telephony, what SIP trunking really means and how to take full advantage of its benefits
EGUIDE:
In this expert e-guide, learn how to properly architect your VoIP so you can provide users with better quality of voice and support for a number of concurrent voice connections. Additionally, discover how Skype for Business telephony stacks up for enterprises.
EGUIDE:
This e-guide discusses the top trends affecting the unified communication's (UC) market as well as potential UC and IP telephony challenges. Learn what you can do to tackle these issues and stay ahead of the competition.
EGUIDE:
This expert E-Guide will help readers understand key information about the evolution of enterprise technology, how to prepare the enterprise for mobile telephony, and the value of combing IP telephony (IPT) with unified communications (UC).
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
ANALYST REPORT:
Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities.
