EGUIDE:
Oracle Business Intelligence Applications (OBIA) can give organizations deeper analytical views into their business performance. In this tip guide, readers will learn about five key areas organizations should focus on when implementing OBIA.
WHITE PAPER:
Access this white paper about a complimentary system that can help boost your ROI for PeopleSoft Enterprise by controlling your most mission critical business processes.
WHITE PAPER:
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
WHITE PAPER:
The most powerful ERP systems have long been designed to facilitate enterprise performance management (EPM). Learn how to select and use the right tools to execute and effective EPM strategy.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
WHITE PAPER:
This whitepaper discusses the advantages of taking a proactive approach to leveraging data can reveal fast, effective pathways to improving quality. Read on to find out how to stop being reactive with your workflow improvements, and how focusing on quality can help mitigate risk.
WHITE PAPER:
This resource describes an enterprise-grade cloud offering that combines the power of Oracle ERP applications with the simplicity of the cloud. Read on to learn how this approach transforms back-office operations while offering flexible deployment, global security and performance, and more.
WHITE PAPER:
Monitoring tools are often used today in order to view the true impact of events. Access this case study white paper that explains how Playtech, a gaming software company, relies on monitoring tools to ensure uninterrupted, high quality service.
